Right-click, select New > Key and name it Graphics. 
Navigate to HKEY_CURRENT_USER\Software\Microsoft\Office\15.0\Common. On Windows 8, Win + R type regedit and press ENTER. Run regedit ( Start > Run > type regedit and press ENTER). A workaround is to open Outlook using the well-known /safe command line switch but this is merely a workaround (which in turn disables all add-ons), not a permanent solution.įor a much more reasonable resolution, try this instead: Instead of running normally, the program will hang at the “ Loading Profile” stage of launch, as though the profile is corrupt (if you haven’t already checked this, it could actually be the case instead of course). A recent update to Microsoft Office 2013 that’s being pushed out automatically to clients results in some of them being unable to open Outlook 2013. Repeat this for each Office process listed.Now here’s an interesting conundrum. Select an Office process and then choose End task. Under the Processes tab, locate all Office processes. 
Right click on any space of the Taskbar and select Task Manager. To work around the issue, you will need to end all Office processes that are running and disable the presence features. If you are still seeing this issue, restart Outlook a couple of times so it can pick up the service change. On June 25th, 2019, the Outlook Team made a change to the service to fix this issue. If you end those processes it may enable Outlook to then open normally. You may notice that if you open Task Manager that other Office processes are unexpectedly listed even though you did not open the application. After updating to Current Channel Version 1905 (Build 11629.20196) and higher, Outlook may hang at loading profile or won't start.
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